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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Stamford

Pharmacy Weight Loss Stamford
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our website or services. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Stamford is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in Stamford, UK (GPhC No. 9012511). We provide online weight loss consultations and prescription services in accordance with UK law and GPhC standards.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual who does not meet our clinical eligibility criteria. Providing false or misleading medical information may result in account suspension and could pose a risk to your health.

3. Prescriptions and Clinical Decisions

All prescriptions issued through our service are generated by a qualified, GPhC-registered pharmacist following a clinical assessment of your online consultation. We do not guarantee that a prescription will be issued in every case.

Our prescribers exercise independent clinical judgement. If treatment is declined, we will notify you promptly. We may request additional information or recommend you consult your GP before proceeding.

Prescriptions are valid only for the medication, dosage, and duration specified. It is your responsibility to follow the prescribed treatment plan and read all patient information supplied with your medication.

4. Payment

Payment is required in full at the time of placing your order. We accept all major credit and debit cards. All transactions are processed securely using encrypted payment technology.

Prices displayed on our website are inclusive of VAT where applicable. We reserve the right to amend prices at any time; however, you will always be charged the price shown at the time of your order.

In the event that a prescription is not approved following clinical review, you will receive a full refund within 5–10 working days.

5. Delivery

Orders approved by our pharmacist are dispatched within 1 working day of approval. Delivery is to your specified UK address only. You are responsible for ensuring the delivery address is accurate at the time of ordering.

We cannot be held responsible for delays caused by third-party couriers, adverse weather, or circumstances beyond our reasonable control. If your order is lost or damaged in transit, please contact us within 48 hours of the expected delivery date.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been approved and dispatched. To cancel, please contact us as soon as possible via our website or email.

Once a prescription has been dispensed and dispatched, we are unable to accept returns for health and safety reasons, in accordance with the Consumer Contracts Regulations 2013 (exemptions for medicinal products).

If you have a complaint about our service, please contact us directly. We will endeavour to resolve all complaints fairly and promptly.

7. Medical Disclaimer

Our services are not a substitute for professional medical advice, diagnosis, or treatment from your GP or a specialist. If you experience any adverse reactions to medication, stop use immediately and seek medical attention.

We strongly advise you to inform your GP of any treatments prescribed through our service. You must disclose all existing medical conditions, allergies, and current medications in your consultation to ensure your safety.

8. Privacy and Data

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your information is used solely for providing your treatment and will not be shared with third parties without your consent, except where required by law.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be published on our website with the date of last revision. Continued use of our services following any changes constitutes your acceptance of the revised terms.

If you have any questions about these terms, please contact us through our website.